Revocation policy for digital content
Revocation Policy for consumers on the delivery of digital content that is not delivered based on a physical data storage device (e.g. e-book, software download)
A consumer is any natural person who concludes a legal transaction for purposes that cannot primarily be attributed to his commercial or independent professional activities.
Right of Revocation
You have the right to revoke this contract within fourteen days without specifying any reasons. The revocation period is fourteen days from the day the contract is concluded. To exercise your right of revocation, you need to notify us (Konsultori BD GmbH, Wolfengasse 4/9-10, 1010 Vienna, Austria, +43 6802213753, email@example.com your decision to revoke this contract by means of a clear declaration (for example a letter sent by post or email). You can use the enclosed sample revocation form. However, this is not mandatory. Dispatching the notification about the exercise of the revocation right before the expiry of the revocation period is sufficient to comply with the revocation period.
Consequences of Revocation
If you revoke this contract, we will refund all payments that we received from you, including delivery costs (with the exception of additional costs, that result from your choice of delivery other than the cheapest standard delivery option we offer) immediately and at the latest fourteen days from the day we received your notification of your revocation of this contract. For the refund we will use the same payment method which you originally used for this transaction unless we expressedly agreed otherwise with you. You will not be charged any fees for this refund.
Sample Revocation Form
(If you want to revoke this contract please fill in this form and send it back to us)
– To Konsultori BD GmbH, Wolfengasse 4/9-10, 1010 Vienna, Austria, +43 6802213753, firstname.lastname@example.org
– I/we (*) herewith revoke the contract concluded by me/ us (*) regarding the purchase of the following goods (*)/ the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if notification is on paper)
(*) Cross out/delete inapplicable option
Exclusion or premature termination of the right of revocation
The right of revocation does not exist for contracts about the delivery digital goods that are manufactured according to customer specifications or that have clearly been tailored for personal needs. The right of revocation terminates prematurely if we have started to deliver on the contract after you have expressedly agreed and confirmed your knowledge that you lose your right of revocation when we start to deliver on the contract. We draw your attention to the fact that we will demand prior consent of previously mentioned stipulation and confirmation in order to conclude the contract.